Shipping policy

Shipping Policy

Last Updated: January 18, 2026

At House of Spoilz, every order is treated with the same care and intention as the pieces we create. Below is everything you need to know about how and when your order will arrive.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after your order is placed.

During product launches, limited drops, and promotional periods, processing times may extend slightly due to high demand.

Shipping Rates & Delivery Estimates

Shipping costs are calculated and displayed at checkout.

Shipping Method Estimated Delivery Time Cost
Standard Shipping (US) 3–7 business days Calculated at checkout
Expedited Shipping (US) 2–3 business days Calculated at checkout
Overnight Shipping (US) 1–2 business days Calculated at checkout

Delivery times begin once your order has shipped, not when it is placed.

International Shipping

House of Spoilz ships internationally to select destinations.

International rates and delivery times are calculated at checkout.

Please note:

  • Customs duties, taxes, and import fees are not included and are the responsibility of the customer.

  • Delivery times may vary due to customs processing.

Shipment Confirmation & Tracking

Once your order ships, you’ll receive a confirmation email with tracking details.
Tracking updates may take up to 24 hours to appear.

Shipping Carriers

We work with premium carriers, including:

  • USPS

  • UPS

  • FedEx

  • DHL (international)

Carrier selection is based on the fastest and most reliable option for your location.

Address Accuracy

Please ensure your shipping information is entered correctly at checkout.

House of Spoilz is not responsible for orders delivered to an incorrect or incomplete address provided by the customer.
If a package is returned to us due to an address issue, reshipping fees may apply.

Lost, Stolen, or Damaged Packages

House of Spoilz is not responsible for packages lost or stolen once they are marked as delivered by the carrier.

If your order arrives damaged, contact connect@houseofspoilz.com within 48 hours of delivery with photos and your order number so we can assist you.

Shipping Restrictions

We currently do not ship to P.O. boxes, APO/FPO addresses, or restricted territories.

Contact Us

For all shipping inquiries, reach us at:
connect@houseofspoilz.com